bm999 Privacy Policy
This policy fully explains how the personal information you provide on the bm999 platform is collected, used, and protected.
Policy Contents Summary
bm999 ("we", "Platform", "Service") places great value on the personal information of users in Myanmar ("you", "member") and treats security and transparency as top priorities. This Privacy Policy ("Policy") applies to the entire bm999.today website and all related services.
By accessing and using this Platform, you are considered to have read and accepted the terms of this Policy. If you do not agree with any part of this Policy, we ask that you stop using the Platform.
The purpose of this Policy is to clearly state the reasons bm999 collects the data you provide, explain the measures used to keep that data secure, and ensure you are aware of the rights you hold over your own data.
Information We Collect
When you register an account, deposit, withdraw, or use services on bm999, we may collect the following types of personal information.
1.1 — Information you provide directly
- Full name, date of birth, and gender
- Email address and contact number
- Proof of nationality and related registration data (for KYC verification)
- Payment information (KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer data)
- Password set for account access and security
1.2 — Data automatically collected through platform usage
- IP address, browser type, and device information
- Session connection logs (log files)
- Gaming history — transaction records, playing time — this data is used solely for loss limit settings and Responsible Gaming features
- Website usage data collected from cookies and similar technologies
1.3 — Data received from third parties
- Transfer confirmations from payment processors
- KYC verification data from identity verification services
Purposes for which data is used
bm999 uses your personal information only for the purposes stated below and will not use it beyond what has been declared.
2.1 — Account registration and verification
Data is required to properly create a user account and carry out KYC (Know Your Customer) checks. This helps prevent unauthorised access and keeps the platform secure.
2.2 — Processing payments
We share the necessary data with payment providers to process deposits and withdrawals smoothly, including KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers.
2.3 — Providing customer support
Your data is referenced when delivering 24/7 Live Chat and Email support. Data is retained so that issue resolution and direct communication are faster and more effective.
2.4 — Implementing Responsible Gaming
Gaming history data is used to analyse playing patterns, set loss limits and protect player wellbeing.
2.5 — Improving the platform
Website usage data is compiled and reviewed to improve our services. Data is used only in aggregate form that cannot identify any individual.
2.6 — Legal and regulatory compliance
Data required by law is retained to conduct transaction record audits, anti-money laundering (AML) checks and KYC verification.
bm999's key data protection
commitments
Your data belongs to you. Our commitment is simply to keep it safe.
Data sharing and third parties
bm999 will never sell, rent or trade your personal information to advertising companies, data brokers or unrelated third parties. Data sharing is limited strictly to the conditions below.
3.1 — Service providers
Payment providers (e.g. KBZPay, Wave Money, AYA Pay, CB Pay), KYC verification companies and server hosting providers are essential to the platform's normal operations. These providers handle data only under bm999's instructions and operate under data protection agreements signed with us.
3.2 — Legal requirements
When required by law or court order, we may disclose data to the relevant authorities. We commit to sharing only the minimum amount of data necessary in such cases.
3.3 — Business transfers
In the event of a merger, sale or change of ownership of bm999's business, data may be transferred to the successor individual or company. Should such a change occur, we will notify you in advance, and the transfer will only proceed once the successor has confirmed their commitment to the obligations in this policy.
Cookies and Tracking Technologies
bm999.today uses cookies to keep the website running smoothly and to improve your browsing experience.
4.1 — Essential Cookies
These cookies are required for session management, security checks, and keeping you logged in. If you disable them, the platform will not work properly.
4.2 — Functional Cookies
These cookies remember your language settings, display preferences, and favourite games. No data is sent outside the platform.
4.3 — Analytics Cookies
These process aggregate data to help us understand which parts of the website you use most. No personal information is included — the data is used only to improve the website.
You can delete cookies through your browser settings, but please note that disabling essential cookies may prevent some platform features from working.
Data Retention Period
bm999 does not keep data longer than necessary. How long we retain data depends on its type and purpose.
- Account data — 5 years from the date the account is closed (required by law)
- Transaction records — At least 5 years for anti-money-laundering and financial regulatory purposes
- Communication records — 2 years to help improve customer service
- Gaming records — 3 years for responsible gaming checks
- Session Log — 90 days for security review
Once the retention period ends, data is securely deleted or anonymised, after which it exists only as aggregate data containing no personal information.
Your Data Rights
As a registered bm999 account holder, you have the following rights regarding your personal data.
Right to Access
You can request to view any data bm999 holds about you.
Right to Rectification
If your data is inaccurate, you can request that it be corrected.
Right to Erasure
You can request deletion of data that is not required to be kept by law.
Right to Restriction
You can request that we limit how we use your data and for what purposes.
Right to Data Portability
You can request a copy of the data you provided in a readable format.
Right to Object to Marketing
You can ask us to stop sending promotional communications at any time.
To exercise any of these rights, contact us at [email protected]. We will review your request and act on it as quickly as possible within the bounds of applicable law.
Data Security Measures
bm999 has multiple layers of technical and administrative security in place to protect your personal information.
- SSL/TLS Encryption — All data transferred between the website and our servers is protected with advanced encryption
- Encrypted Database — Stored data is encrypted, so it cannot be read if accessed without authorisation
- Two-Factor Authentication (2FA) — Staff are required to use 2FA when accessing personal data
- Access Control — We apply a least-privilege principle so that only those who need access to specific data can access it
- Regular Security Audits — The platform's security is regularly reviewed and assessed
- Data Loss Prevention (DLP) — Activities that risk leaking personal data outside the platform are blocked
No technology can guarantee 100% security, but bm999 is committed to continuously updating and applying industry-standard best practices in data protection.
Age Restriction and Minor Protection
The bm999 platform is intended for adults aged 21+ only. Anyone under 21 is not permitted to use the platform.
We carry out KYC checks and require date-of-birth verification to prevent minors from accessing the platform by mistake. If we become aware that data relating to anyone under 21 has been provided to us, we will delete that data immediately and close the associated account.
About Policy Changes
This Privacy Policy may be updated from time to time as our services improve. If changes are made, we will notify you through the following methods.
- The "Last Updated" date at the top of this policy page will be revised
- You will be notified via an in-platform alert for major changes
- This policy is linked and displayed in a visible location
Continuing to use the platform after the policy is updated means you accept the revised policy. If you do not agree with the changes, please contact [email protected].
Contact Us — Data Enquiries
For any questions, requests, or matters related to data handling regarding this Privacy Policy, you can reach us through the following methods.
- Email — [email protected]
- 24/7 Live Chat — Contact us directly on the bm999.today website
We will handle all data protection requests as quickly as possible. Play on with confidence knowing your personal data is safe at bm999.